Refund Policy
We stand behind our product with a hassle-free refund policy. Your satisfaction is our priority, and we make returns simple and fair.
30-Day Money-Back Guarantee
Try Matchlyzer - Job Matcher and Analyzer Pro risk-free. If you're not completely satisfied within 30 days of your initial purchase, we'll refund your money. No questions asked.
When You Can Get a Refund
30-Day Money-Back Guarantee
Full refund if you're not satisfied within 30 days of initial purchase
Technical Issues
Refund available if we cannot resolve technical problems within 7 days
Billing Errors
Immediate refund for any incorrect charges or billing mistakes
Unused Subscriptions
Pro-rated refund for cancelled subscriptions with remaining time
How to Request a Refund
Contact Support
Email our support team with your refund request and reason
Request Review
We review your request within 24 hours and may ask for additional details
Approval & Processing
Once approved, refunds are processed within 3-5 business days
Refund Completion
Funds returned to your original payment method
Ready to Request a Refund?
Email us at refunds@matchlyzer.com with your account details and reason for refund.
Refund Eligibility
Requirements for Refund Approval
- Request must be made within the eligible timeframe
- Account must be in good standing with no policy violations
- Valid reason for refund must be provided
- Original purchase receipt or transaction ID required
- Must have attempted to resolve issues with support first (if applicable)
Important Note
We reserve the right to deny refunds for accounts that violate our terms of service, engage in fraudulent activity, or abuse our refund policy.
Refund Policy Exceptions
Free Trials
No refunds available for free trial periods as no payment was made
Note: You can cancel anytime during the trial to avoid charges
Promotional Periods
Special pricing promotions may have different refund terms
Note: Specific terms will be clearly stated during checkout
Third-Party Purchases
Purchases through app stores or resellers follow their refund policies
Note: Contact the original vendor for refund requests
Chargebacks
Accounts with disputed charges may be ineligible for future refunds
Note: Contact us directly instead of disputing with your bank
Refund Timeframes
Request Review
Response to refund request
Processing Time
Refund processing
Bank Processing
Bank processing time
Total refund time is typically 7-15 business days from request to account credit.
Questions About Refunds?
Our refund team is here to help with any questions or concerns about our policy.
Refund Team
refunds@matchlyzer.com
Response Time
Within 24 hours
Guarantee
30-day money-back
Policy Updates
We may update this refund policy from time to time. Any changes will be posted on this page and will take effect immediately for new purchases. Existing customers will be notified of material changes via email.
Current Policy Version: This refund policy was last updated on June 10, 2025 and applies to all purchases made after June 1, 2025.